DELIVERY INFORMATION


Expedition

- we normally ship you purchase by

www.ups.com or www.fedex.com mail

Or www.dhl.com or others that you'll can see everytime you'll want buy your piece of art.

USA: FEDEX ground insured delivered to your door 7 working days (expedite upgrades available) or for smaller paintings and prints USPS

CANADA- UK or any international country: USPS priority mail w/tracking insured (via regular carriers, transit time 10/15 working days)

Others courier that I'll tell you time after time when I'll send the piece of your choice, usually 7 w.days.

Ready to ship in:

Your piece of art will be shipped out (1 business) next days after payment is received.

An e mail will be sent to you with tracking number through The courier once the painting has been shipped.

All orders must be signed upon delivery please notify me if you need rush shipping

Every painting is professionally packed with plastic wrapping and bubble wrap

For the safety of your art piece all type of painting of large size it will packed without frame in roll package.

Every ceramic art piece is professionally

Packed with cardboard container, plastic wrapping and bubble wrap

For international purchases:

Please note that countries have their own taxes/duties/customs on items purchased.

The customer has the responsability to cover the custom fees.

Cambi e resi

 

LOST IN SHIPPING: all artworks is insured. In any case of loss, the customer gets a refund and an insurance claim is filed on my end.

 

RETURNS AND EXCHANGE: 100% satisfaction la ghianda give warranty of delivery the only piece that you are choice online like the quality and characteristics write online on item details. The piece will be return only if this is damaged or destroyed by the shipper.

Once art piece arrives at your house, you then have 3 business days to return it on your expense.

Once we receive your returned item we will issue a refunde of your purchase price.

The refund will be given as money back.

CUSTOM ORDERS: all custom orders are non- refundable, only exchenges will be accepted.

Exchanges will only be accepted if I am notified within 3 business days of your receiving the item.

The customer has the responsability to cover the custom fees.